FAQs

Arrival & Departure

Our guests have the possibility to park in the Casino underground parking garage (directly next to the hotel) or in the outdoor parking lots of Casino Velden for EUR 10,- per 24 hours. Guests can also use the hotel’s own parking lot for EUR 5,- per 24 hours. This parking lot is located 1 minute’s walk from our hotel. Unfortunately, it is not possible to reserve a parking space in advance.

Check-in is possible from 15:00, check-out is until 12:00. It is possible to use the hotel’s private beach and wellness area before check-in or after check-out.

Subject to availability and possibility, a late check-out is possible for an additional charge. The surcharge is EUR 40 in the high season and EUR 30 in the low and mid season.

Early check-in is not offered, but if your room is ready earlier, you can check in earlier at no extra charge.

Unfortunately, our hotel does not have a storage room. If possible and if space is available, you can leave your luggage at reception in the meantime.

You can charge your electric car in the casino’s underground garage – electricity is charged according to consumption, as indicated on the signs. The parking fee itself is EUR 10 per 24 hours.

The train station in Velden is only 800 meters away from the CasinoHotel Velden. The walk takes about 10 minutes. A cab can be organized by the hotel reception. The cost is around EUR 10.

Living & Rooms

Our hotel has different room categories. We offer standard double rooms, superior double rooms with a sauna or private bathtub and TV in the bathroom, junior suites and a spacious suite. All rooms are air-conditioned and have a French balcony or a normal balcony with seating.

The rooms are guaranteed to be ready for occupancy from 15:00 – or earlier if possible.

Yes, both cribs and highchairs are available at the CasinoHotel Velden.

We have junior suites with two separate bedrooms and a shared living room.

Yes, please contact reception on arrival or let us know in advance when booking.

Relax & enjoy

In the winter months we serve breakfast during the week from 07:30 – 11:00 and at weekends from 07:30 – 12:00.
In the summer months, you can enjoy breakfast during the week from 07:00 – 11:00 and at weekends from 07:00 – 12:00.
If you miss breakfast, an à la carte breakfast is available. On request and subject to availability, we also offer breakfast in the room at a surcharge of EUR 3 per person.

It is possible to book half board with dinner in the casino restaurant “Die Yacht”. The price is EUR 47 per person and includes a 4-course menu excluding drinks. Please note that this offer is subject to availability and for adults only, as access is only possible via Casino Velden.

The hotel’s private beach is 150 meters away from the CasinoHotel Velden. Sunshades and sun loungers are available on the beach, and you can obtain free bathing towels from us at reception.

Yes, you can use the wellness area and the beach before check-in on the day of arrival and after check-out on the day of departure.

We offer an extensive continental breakfast. Both vegetarian and vegan options are available. We are also happy to cater for intolerances such as gluten intolerance on request.

The wellness area is generally open during reception hours. For further information, please contact our reception staff directly.

In our “Le Café” (directly in the house) you can enjoy delicious snacks, snacks, homemade pastries, ice cream and coffee specialties from Schärf.

General information

The price includes an extensive breakfast and the use of our small wellness area with sauna, steam bath, infrared cabin, tropical shower and heated loungers. In summer, our hotel beach awaits you with sun loungers, parasols and towels.

Pets are generally welcome at the CasinoHotel Velden, except in the breakfast room and on the beach. The surcharge for bringing your pet is EUR 15,- per day.

No, there is no fitness area in our hotel.

In winter, reception is open from 07:00 – 21:00.
In summer, reception is open from 07:00 – 23:00.

There is a telephone in the room in which all emergency numbers are stored. If you are unable to get to your room, you will find an emergency card in the entrance area of Casino Velden. A member of staff will then use it to open your room. The contact details of Mr. Politzky, Ms. Pichler and Ms. Premur-Metaj are also stored at Casino Velden – a casino employee will be happy to contact the above-mentioned persons for you in an emergency.

In principle, our room rate also includes breakfast. If you specifically do not want breakfast, this is also possible on request.

Our cancellation policy:
Cancellation up to 3 months before the date of arrival: no cancellation conditions

Cancellation up to 1 month before the day of arrival: 40% of the total package price
Cancellation up to 1 week before the day of arrival: 70 % of the total package price

Cancellation in the last week before the day of arrival: 90 % of the total package price

You can of course take out travel cancellation insurance with a provider of your choice at any time.

You can pay in cash or by card. We accept Master, Visa, Maestro, Diners. Please note that we do not accept Amex.

We offer a laundry service if required. Further information is available at reception.

Herzlich willkommen im CasinoHotel Velden – unser zentral gelegenes Hotel begrüßt Sie mit den beiden Häusern Life & Style an der Riviera Österreichs. Tauchen Sie am besten Platz des Ortes in den einzigartigen Veldener Lifestyle ein.

Ein großzügig geschnittener Rückzugsort vom aufregenden Lifestyle Veldens – unsere modern ausgestatteten Doppelzimmer bieten viel Komfort für Ihren Urlaub im CasinoHotel.

Das gewisse „Extra“ gibts mit unseren Superior-Zimmern – entweder mit eigener Sauna oder mit einer großen Badewanne und Fernseher im Badezimmer.

Ihr Rückzugsort auf 60 Quadratmetern: Die Junior Suite bietet Platz für 4 Personen und ist der perfekte Ausgangspunkt für einen längeren Aufenthalt in Velden.

Schlafen mit Stil: Unsere Suite bietet mit 80 Quadratmetern viel Raum zum Genießen. Eines der vielen Highlights? Ein eigener Balkon mit Blick auf den Wörthersee.

Manuel Politzky ist seit Jahren Gastgeber am Wörthersee und führt das CasinoHotel Velden seit Oktober 2023 für CUISINO. Lernen Sie das Team hinter den Kulissen kennen.

What to do when in Velden? Unsere Empfehlungen für Abstecher ins Nightlife und den Lifestyle Veldens, Tipps zum Sightseeing und Empfehlungen für Aktivitäten gibts hier.

Nachtschwärmer werden in Velden ganz bestimmt glücklich. Unsere Empfehlungen rund ums SWITCH, das Le Café und weitere Hotspots im aufregenden Nightlife von Velden.

Der Lifestyle-Hotspot am Wörthersee. Legendäre Partys, schicke Lokale, gemütliche Cafés, moderne Boutiquen…das alles und noch viel mehr ist Velden am Wörthersee. Unser Hotel mitten im Zentrum ist ideal gelegen, um in den Lifestyle der Riviera Österreichs einzutauchen.

Die Region rund um den Wörthersee bietet eine große Auswahl für sportbegeisterte Urlauber – vom Wassersport übers E-Biken bis hin zum Golfen haben wir einige Empfehlungen zusammengestellt.

Langweilig wird es um den Wörthersee bestimmt nicht – entdecken Sie unsere Tipps & Empfehlungen für das Sightseeing an der Riviera Österreichs.

Neuigkeiten aus dem Hotel, Tipps und Empfehlungen für Events und Sehenswürdigkeiten – all das lesen Sie in unserem CasinoHotel-Magazin.

Der Meetingraum mit der vermutlich besten Aussicht in ganz Velden – erkunden Sie unser Angebot für Meetings und Teambuildings im CasinoHotel Velden.

Welcome to the CasinoHotel Velden – our centrally located hotel welcomes you with the two houses Life & Style on the Austrian Riviera. Immerse yourself in the unique Velden lifestyle in the best place in town.

A spacious retreat from Velden’s exciting lifestyle – our modern double rooms offer plenty of comfort for your vacation at the CasinoHotel.

Our superior rooms offer that certain “extra” – either with their own sauna or with a large bathtub and TV in the bathroom.

Your retreat on 60 square meters: The Junior Suite offers space for 4 people and is the perfect starting point for a longer stay in Velden.

Sleep in style: our suite offers 80 square meters of space to enjoy. One of the many highlights? A private balcony with a view of Lake Wörthersee.

Manuel Politzky has been a host at Lake Wörthersee for years and has been managing the CasinoHotel Velden for CUISINO since October 2023. Get to know the team behind the scenes.

What to do when in Velden? Our recommendations for excursions into Velden’s nightlife and lifestyle, tips for sightseeing and recommendations for activities can be found here.

Night owls will definitely be happy in Velden. Our recommendations for SWITCH, Le Café and other hotspots in Velden’s exciting nightlife.

The lifestyle hotspot on Lake Wörthersee. Legendary parties, chic bars, cozy cafés, modern boutiques… Velden at Lake Wörthersee offers all this and much more. Our hotel right in the center is ideally located to immerse yourself in the lifestyle of the Austrian Riviera.

The region around Lake Wörthersee offers a wide selection for sports enthusiasts – from water sports to e-biking and golfing, we have put together a few recommendations.

You’ll never get bored around Lake Wörthersee – discover our tips & recommendations for sightseeing on the Austrian Riviera.

News from the hotel, tips and recommendations for events and sights – you can read all about it in our CasinoHotel magazine.

The meeting room with probably the best view in Velden – explore our offer for meetings and team building at CasinoHotel Velden.